> For the complete documentation index, see [llms.txt](https://docs.reveald.com/technical-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reveald.com/technical-documentation/admin-guides/epiphany-validation-engine-users-guide/chapter-3-eve-platform/support.md).

# Support

#### Support Tickets for EVE Platform

The EVE platform includes a dedicated **Support** tab for users who require assistance. To submit a support ticket, please send an email to the following address:

**<support@reveald.com>**

This email address is specifically for handling any issues, questions, or requests related to the EVE platform. Our support team is ready to assist you with any problems you encounter while using the platform.

<figure><img src="/files/qV0bPvEzlToZ6bymKGt3" alt=""><figcaption><p>Support Tab</p></figcaption></figure>


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.reveald.com/technical-documentation/admin-guides/epiphany-validation-engine-users-guide/chapter-3-eve-platform/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.