Validating the Installation of EVE Agent on Windows

To validate that the EVE Agent is correctly installed and connected to the Platform, the following can be performed:

1. Check Agent Status Right click on the EVE Agent icon, select Actions, and verify that the start action is grayed out, if so the EVE Agent is started.

   

   EVE Agent Menu
2. Agent Online

   • Login to the Platform to validate that the EVE Agent is online. On the Endpoints tab the user can see the status of the devices. The green status identifies the "Connected" Endpoints. For more information see Endpoints.

     

     Agent Connecteed
   • Users can also check the status of the Endpoints in the Hosts button in the top bar of the Platform. See Dashboard.

3. Validate the containment of the Endpoint. Use the command prompt to ping the endpoint to one of the IP addresses configured in the "allowipagent" parameter. The ping should be successful, confirming that the endpoint can communicate with the designated security, if it times out, that IP address is not allowed.

   In the same way the user can open a web page and if it is blocked or cannot be opened. See section View Details and Make Changes to ISOLATION.

   With these tests the user can validate and confirm that the EVE agent has been installed correctly and that the user have communication to the Web Platform.